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  • 09-Jun-2011 6:03 PM | Steve Royal (Administrator)
    Contributed by Susan Kastan, Kastan Consulting, LLC

    Rochester, N.Y. is not known for its floods, but then not all water disasters are floods. As a matter of fact, two and a half gallons of water and some new shoes are enough to disrupt a business. As I carried the water from the dehumidifier up the stairs from the basement, I tripped and the bucket of water spilled. I probably only lost about a gallon of the water but it was where the water fell that was the problem – right on top of the storage area for the business. Of course, right?

    I consider myself lucky. The important stuff was in plastic bins. It was the office supplies – the unused note pads and legal pads that took the biggest hit. In the cleanup process, I found some stuff I didn’t need any more that I was able to throw out (always good). Some water had splashed on a spare network router I had stored there. I had put the router, the cables, and the instructions in a plastic bag which made the cleanup process easier. The incident certainly got me thinking about things I need to revisit in my storage area.

    The moral of the story: not all water damage is the result of a natural disaster. Your business continuity and disaster recovery plans should consider natural disasters as well as other accidents when developing protection strategies.

    Written by Susan Kastan, Kastan Consulting LLC
    Helping your business stay in business
    Edited by Dave Young, Communication Services

  • 01-Jun-2011 2:03 PM | Steve Royal (Administrator)
    Contributed by Susan Kastan, Kastan Consulting, LLC

    I used to write a few articles a year.  And then I stopped.  I don't know why.  I just did.  I lost some motivation along the way.  It was the thought of motivation that actually prompted me to write this article.  Motivation can be tough.  Especially when one works from home and the dirty dishes are on the counter, laundry needs to be done and the sun is shining.  Sometimes it's not that we lack motivation, but rather there are so many things that must be done that it becomes too overwhelming to decide which thing must be done first.  

    First things first, we've heard this expression before.  We need to figure out what must be done and which things must be done first and then do them.  It sounds so simple, doesn't it?  For me, the process involves making a massive list - a brain dump you might say.  I don't worry about order. I just get the thoughts from my head on to a piece of paper.  The next step is to remove any duplicates.  Then, if I have the luxury of a little time, I put the list down and do something else - preferably something physical.  Physical movement gets the thoughts flowing better than just sitting and staring at a computer or a piece of paper.  That's usually good for another item or two to add to the list.

    Once the list is done, it's time to see what things must be done before other things- like preheating the oven before putting in the cake. I like it when things naturally order themselves.  It's also good to look over the list and see if any of the tasks need to be broken down more. When you see the bigger tasks broken down into smaller pieces of work, it becomes more manageable, less intimidating.  Bigger things are harder to get done than smaller things.  And, getting the smaller tasks completed gives you a quick sense of accomplishment. I'm all for a fast positive reinforcement.

    When the items no longer order themselves naturally, try and order them in a way that allows you to get the work done in the time frame you need. Depending on the type of tasks, it's nice to schedule a few small tasks that can be accomplished quickly and easily.  It's like giving the work that must be done a jumpstart.  

    Now that the list is broken down and ordered, it's time to schedule the work - a few tasks a day, a few tasks a week, whatever works for you.  My friend Angella would say that you need to reward yourself for achieving your goals so treat yourself to a small reward when half the work is done. To borrow from Mary Poppins, a spoon full of sugar helps the medicine go down.  And, getting a small reward in the middle of a big project may help keep you motivated to get the big reward at the end of the project.

    Bit by bit, task by task you get things done.  The sense of accomplishment from getting things done may be motivation enough to help you get even more things done.  Before you know it, you've achieved a goal you set for yourself - like writing an article.     

  • 25-May-2011 11:11 AM | Steve Royal (Administrator)
    Contributedby Sue Kastan, Kastan Consulting, LLC

    It is my pleasure to donate a copy of “Wisdom in a Traffic Jam” by Angella Luyk, President of Midnight Janitorial, to the RPCN library.  People that know Angella admire her energy and her willingness to help others grow their business.  This book is a great way for more people to hear her timeless advice. 

    While Angella is a traditional business owner, much of her advice applies to consultants as well with chapters focusing on branding, networking, goal setting, and the use of Thank You to name a few.  In addition to hearing Angella’s stories of success, you will benefit from the knowledge shared by her contributing authors - including RPCN members Emily Carpenter (“Online Presence”) and myself, Sue Kastan (Business Continuity Planning).   Emily also edited the book, published the workbook, and designed the website.

     Members interested in reading the RPCN copy of the book may contact Ruth Balkin, RPCN Librarian.  Copies are also available for purchase at www.wisdominatrafficjam.com or walmart.com.  E-books are available at http://ebookstore.sony.com/.

    Susan Kastan

  • 23-May-2011 11:52 AM | Steve Royal (Administrator)
    Reported by Ruth Balkin, Balkin Information Services

    A monthly bulletin on the latest news in the information industry and tips
    on finding the information you need, and how to organize and analyze it.

    We hope you find this electronic newsletter a valuable resource and look
    forward to hearing your feedback. If you have comments regarding this
    posting, please send an e-mail to: rbalkin@balkininfo.com


                                                                                                                                                                  VOL. 12, NO.  5



    "Patents 101: A Very Basic Introduction to the World of Patent Searching for Non-Patent Searchers ", By Martin Goffman and Ron Kaminecki, http://web.fumsi.com/go/article/find/63634

     Resources for Going Global: The U.S. Commercial Service, a division of the International Trade Administration of the U.S. Department of Commerce, sponsors and participates in many events and webinars that help U.S. exporters sell overseas and help overseas buyers learn about U.S. exports. The Commercial Service has a searchable database of these events worldwide at http://www.export.gov/tradeevents/index.asp (www.fita.org)

     DOING BUSINESS 2011 Making a Difference for Entrepreneurs
    The Doing Business project of the World Bank provides objective measures of business regulations for local firms in 183 economies and selected cities at the subnational level. Doing Business reports gather and analyze comprehensive quantitative data to compare business regulation environments across economies and over time. Annual reports offer measurable benchmarks for reform. Detailed subnational reports cover different cities and regions within a nation.

    Doing Business 2011 is now available. Visit the link and download the full report for free. Results are not surprising: as usual the report specify that doing business remains easiest in the high-income economies of the Organization for Economic Co-Operation and Development and most difficult in Sub-Saharan Africa and South Asia. Nevertheless, unexpected economies such as Kazakhstan, Tajikistan, Rwanda, Cape Verde, Brunei Darussalam and Zambia take part in list of the 10 most-improved economies, side by side to Hungary, Peru, Vietnam, and Grenada. www.doingbusiness.org/reports  (www.fita.org)

     Company registration around the world:  Doing some due diligence is the first thing to do before entering a business partnership. Many private companies provide this kind of information. But maybe it is more secure and less costly to go directly to the original and official source. Company registers are the national organizations that are the most informed about the economic health of companies. Many governments have websites with access to company information, free of charge or on subscription.

    These websites provide also information about registering your own company. Reporting and filing requirements for companies differ from country to country and vary depending on the size and legal form of the company.

    You can find online gateways to worldwide company registers on the Commercial Register Office of Switzerland or on the RBA Information Service websitewww.rba.co.uk/sources/registers.htm  (www.fita.org)


    ©2011 BALKIN Information Services

    Check out our blog: http://balkininfo.blogs.com/legal_marketing/

  • 25-Apr-2011 10:48 AM | Steve Royal (Administrator)
    Reported by Ruth Balkin, Balkin Information Services

    A monthly bulletin on the latest news in the information industry and tips
    on finding the information you need, and how to organize and analyze it.

    We hope you find this electronic newsletter a valuable resource and look
    forward to hearing your feedback. If you have comments regarding this
    posting, please send an e-mail to: rbalkin@balkininfo.com


    APRIL,  2011
    VOL. 12, NO.  3/4

    COMPANY NEWS:  Ruth will be offering a French class for beginners. Contact her if you are interested.  Happy Passover and Easter to all.

    WHAT'S NEW: New from Nolo Press: Hiring your first employee - a step-by-step guide (1 vol., $24.99); Retire - and start your own business - five steps to success (1 vol., $24.99) (www.nolo.com).

    From H.W. Wilson: Avery Index to Architectural periodicals

    From Bernan: European Business - Facts and Figures 2007 (The Eurostat's main reference publication on business, 1 vol., $50)(www.bernan.com/).

    New from Primary Research Group: Libraries & the Mega-Internet Sites ( A
    Survey of how Libraries Use and Relate to Google, Yahoo, Wikipedia, eBAY,
    Amazon, Facebook, YouTUBE & Other Mega-Internet Sites), "More than 32% of the librarians responding to the survey considered Wikipedia an "unreliable information source and don't recommend its use," while another 65.3% considered it "generally reliable but to use with some caution", and only 2.48% considered it "as reliable as print encyclopedias".  The 100 page
    report presents more than 300 tables of data defining the relationship
    between libraries and the megasites.  (www.PrimaryResearch.com).

    FEATURED BOOK:  From Information Today: Research on Main Street: Using the Web to find local business and market information, by fellow AIIP member Marcy Phelps ($29.95). By the way, Information Today is not just a
    publisher. They put on many information and technology focused conferences, such as Computers in Libraries, WebSearch University and KMWorld. I have many of their books, including Super Searchers on Mergers & Acquisitions -the online secrets of Top Corporate Researchers and M&A Pros, by Jan Davis Tudor. The Super Searchers series is edited by Reva Basch. The first one I read was Law of the Super Searchers, by T R Halvorson. It was terrific - worth the price just to read the introduction! Each book consists of interviews with experts who "search online databases and the Internet for" company, industry and other information vital in their businesses. It really is a thrill to read a book written by someone you know. (Most of the authors and some of the people interviewed I know through the Association of Independent Information Professionals (www.aiip.org). If you are a generalist, I suggest starting with The Extreme Searcher's Internet Handbook - a guide for the serious searcher, now in its 3rd edition. ($24.95). This is one of the books I will use for teaching a client how to do some research. And I hereby make a vow to read through one book a month (Oy, what have I gotten myself into?) www.infotoday.com

    Copyright 2011 BALKIN Information Services

    Check out our blog: http://balkininfo.blogs.com/legal_marketing/

  • 21-Feb-2011 4:21 PM | Steve Royal (Administrator)
    by Ruth Balkin, Balkin Information Services

    A monthly bulletin on the latest news in the information industry and tips on finding the information you need, and how to organize and analyze it.

    Vol. 12, No. 2

    COMPANY NEWS:  Ruth has start offering a French conversation class beginning this month. Contact her if you are interested in brushing up for a trip, business or whatever. All levels are welcome. Also in the works is a class for beginners.

    WHAT’S NEW:   From Edward Elgar: The Political Economy Of Intellectual Property Rights (1 vol., $975); Patent Rights In Pharmaceuticals In Developing Countries - Major Challenges for the Future (1 vol., $105); Copyright And Cultural Heritage - Preservation and Access to Works in a Digital World (1 vol., $105); A dictionary of intellectual property law ($115)  www.e-elgar.com.

    From Oxford University Press: The Oxford introductions to U.S. Law: Property ($19.95); The Oxford introductions to U.S. Law: Contracts  ($19.95); The Oxford introductions to U.S. Law: torts ($19.95); The policing web ($45); The Oxford introductions to U.S. Law: constitutional law ($19.95)  www.oup.com/us 

    From Scarecrow Press: And now for something a little different -- Encyclopedia of Sports Films ($85); The golden age of American musical theatre; The Chicago of fiction www.scarecrowpress.com 

    SUBJECT SEARCHING:  Global Trade Alert: Monitoring of policies that affect world trade - Global Trade Alert provides real-time information on worldwide governments’ measures that are likely to affect foreign commerce. Among its services is a database that allows you to search for governments’ actions that affect specific types of trade issues worldwide. Find recent measures and news on the home page. Consult the database to search by criteria. www.globaltradealert.org  (from www.fita.org)

     Social Media Examiner -Your guide to the Social Media Jungle - Social Media Examiner is a free online magazine designed to help businesses discover how to best use social media tools like Facebook, Twitter and LinkedIn to find leads, increase sales and generate more brand awareness. The online articles will help you to master your communication on these new media. Browse articles online or get updates per mail or through RSS feed. Also look at 2010 Social Media Marketing Industry Report - How Marketers Are Using Social Media to Grow Their Businesses. This information can be very usefully in understanding this kind of communication and boosting your international marketing plan from your desktop!  www.socialmediaexaminer.com   (from www.fita.org)

    ©2011 BALKIN Information Services

    Check out our blog: http://balkininfo.blogs.com/legal_marketing/
  • 31-Jan-2011 4:37 PM | Steve Royal (Administrator)
    by Ruth Balkin, Balkin Information Services

    A monthly bulletin on the latest news in the information industry and tips on finding the information you need, and how to organize and analyze it.

    VOL. 12, NO. 1

    What's New:
      From Edward Elgar: Internet Domain Names, Trademarks And Free Speech -    “new insights in intellectual property and free speech discourse.” Of interest to policymakers, scholars and students of intellectual property, cyber law, computer law, constitutional law, and e-commerce law. (1 vol., $130) www.e-elgar.com

    Interesting Tidbits: LLRX.com - Canine Detection Evidence: For nearly 15,000 years dogs have lived with and served humankind as companions, hunters, shepherds and most recently detectives. The average canine possesses hundreds of millions of receptors for odors, compared with a few million for humans. Their outstanding sensory endowment - olfaction - makes dogs sought after by law enforcement. And in the last century, the cultivation and harnessing of this ultra sensitive faculty has become a part of many facets of criminal investigation. Ken Strutin's article surveys select studies, standards and resources about canine scent detection evidence.  http://www.llrx.com/features/caninedetectionevidence.htm

    Cool Sites: News release: "As part of the celebrations on the occasion of the 20th anniversary of its establishment, the Israel Antiquities Authority is launching a unique project – The Leon Levy Dead Sea Scrolls Digital Library – to document the entire collection of the Dead Sea Scrolls. A major lead gift from the Leon Levy Foundation, with additional major funding from the Arcadia Foundation and the support of Yad Hanadiv Foundation, will enable the Israel Antiquities Authority to use the most advanced and innovative technologies available to image the entire collection of 900 manuscripts comprising c. 30,000 Dead Sea Scrolls fragments in hi-resolution and multi spectra and make the digitized images freely available and accessible to anyone anywhere in the world on the internet. This is the first time that the collection of Scrolls will be photographed in its entirety since the 1950’s...Click here to download high resolution pictures."

    Subject Searching: Industry Associations - Almost all industry associations have extensive websites that can be useful for market research, industry statistics, networking, industry directories, industry news, job seeking, industrial education and much more. There are quite a few association directories online and in print. The most authoritative and complete one, Gale's Encyclopedias of Associations, charges a subscription fee. You should be able to find the print edition in your local public library. A few online directories are free. Take a look at WEDDLE's Association Directory (http://www.weddles.com/associations) and Google's Open Directory of Associations. (http://www.google.com/Top/Business/Associations/)

    Do a search for lists of links to industry specific associations. For example if you are in the textiles or apparel industry, take a look at the list of Apparel & Textile Industry Associations & Organizations. www.fita.org

    ©2011 BALKIN Information Services
    Check out our blog: http://balkininfo.blogs.com/legal_marketing/
  • 26-Jan-2011 11:35 AM | Steve Royal (Administrator)
    by Bob Whipple, MBA, CPLP, Leadergrow, Inc.

    The problem of employee turnover is a conundrum for any organization. One would think that during times of high unemployment, the turnover rate in most organizations would be at an all-time low. The reality is far from that. While there is a lot of variability from one industry to another, if you take all industries together, the total turnover rate in 2009 was a whopping 15%.

    We know the cost of employee turnover is more than the annual salary of the individual lost. In fact, most estimates place the total replacement cost at roughly 150% of the employee’s salary. A quick calculation shows that for a company with 1000 people who have an average annual salary of $50,000, the annual cost for employee turnover adds up to over $10 million. These costs go directly to the bottom line.

    Reducing employee turnover is not rocket science; however, many companies struggle with very high turnover year after year. The common denominator of high turnover in organizations is poor leadership. Therefore, organizations that stress leadership development have an inherent advantage that can mean the difference between survival and extinction.

    Let's examine several ways an organization can drastically reduce the level of turnover at very low cost.

    1. Develop People -  Organizations that focus on employee development enjoy higher employee satisfaction, which leads to lower turnover. If each employee has a concrete development plan that is reviewed at least annually and contains a variety of growth opportunities, the employee will have little reason to look for greener pastures elsewhere.

    2. Recognize Good Performance - Reinforcing people for doing good work lets them know they are appreciated. Tangible and intangible rewards are a great way to show management appreciation for workers who excel. This improves morale if done well. However, understand that reinforcement can be a minefield if it is not handled properly. Make sure employees receive sincere appreciation by management on a continuing basis.

    3. Build Trust - By extending trust to employees, leaders demonstrate their willingness to support them. This pays off in terms of higher trust on the part of employees toward the organization. There is a whole science on how to build trust. By creating a real environment, more trust in an organization will lead to lower turnover.

    4. Reduce Boredom - Employees who are underutilized, tend to get bored and restless. If there is a vacuum of activity, people often get into mischief. It is important for managers to craft job duties and responsibilities such that people are actively engaged in the work every day.

    5. Communicate More - In nearly every corporate survey on employee satisfaction, the issue of communication surfaces as either the number one or number two complaint. Communication needs to be ubiquitous and consistent. It is not enough to have a monthly corporate news letter or an occasional town hall meeting. Communication needs to take many different forms and be a constant priority for all levels of management.

    6. Cross Train - Employees, who have been trained on several different jobs recognize they are of higher value to the organization and tend to be less inclined to leave. Along with the pleasure of having more variety of work, employees appreciate the ability to take on additional skills. Having good bench strength allows the organization to function well, even during times of high vacation or illness.

    7. Don't Overtax - During lean economic times, companies have a need to stretch resources as much as possible. Many organizations exceed the elastic limit of what employees can be expected to maintain long term. This leads to burnout and people leaving for health reasons or just plain quitting in disgust over the abuse. It is important for management to assess carefully how far resources can be stretched, because going beyond the elastic limit guarantees a high level of employee turnover. I believe this rule is habitually violated in many organizations, and they pay for it big time. Stretching people too far is a false economy. If you organization is guilty of this, print out this article and put it on the bulletin board.

    8. Keep It Light - When managers apply constant pressure to squeeze out the last drop of productivity, they often go over the line, and it becomes counter productive. If leaders grind people down to a stump with constant pressure for perfection and ever higher productivity, the quality of work life suffers. Employees can tolerate a certain amount of this for some time, but eventually they will break down. It is smart to set very high goals, but very important to have employees believe the stretch goals are attainable. One good way to provide this assurance is to have the employees themselves participate in setting the goals. The best companies find ways to work in a little fun somewhere, even (and especially) in high pressure situations.

    9. Feedback Performance - there needs to be a constant flow of information on how all employees are doing in each area of the organization. People who are kept in the dark about their performance become disillusioned and cranky. The simple kindness of letting people know how they are doing on a daily or weekly basis pays off in terms of lower turnover.

    10. Train Leaders - All levels of management and supervision need to be highly proficient at creating an environment where the culture is upbeat, positive, and has high trust. This does not happen by accident, or simply by desire. It takes work and lots of emphasis by senior leadership to make sure that there are no weak links in the management chain. In most organizations there is a dud of a manager somewhere between the well intentioned and talented top brass and the worker bees. The result is that great objectives, ideals, and processes are morphed into oblivion by the time they reach the shop floor. The antidote is to improve leadership effectiveness at all levels and remove any dud who is incapable of changing.

    These are 10 ways in which leaders can lower the level of turnover in any organization. The magic here is not any new discovery; but the consistent application of these principles will make a huge difference in any organization. The good news is that the items mentioned above are not very expensive. They are all common sense – too bad they are often not common practice.

    If you study the best companies to work for worldwide, you will discover they have a much lower turnover rate than the average numbers. I believe having the kind of culture where employees are locked in with no desire to leave for any reason is a sustainable competitive advantage. It is easy to achieve if you follow the 10 rules listed above.

    The preceding information was adapted from the book Leading with Trust is like Sailing Downwind, by Robert Whipple. It is available on www.leadergrow.com.

    Robert Whipple is also the author of The TRUST Factor: Advanced Leadership for Professionals and, Understanding E-Body Language: Building Trust Online. Bob consults and speaks on these and other leadership topics. He is CEO of Leadergrow Inc. a company dedicated to growing leaders. Contact Bob at bwhipple@leadergrow.com or

  • 08-Dec-2010 2:33 PM | Steve Royal (Administrator)
    by Ruth Balkin, Balkin Information Services

    A monthly bulletin on the latest news in the information industry and tips on finding the information you need, and how to organize and analyze it.

    VOL. 11, NO. 11

    What's New:  From Edward Elgar Publ.: Innovation Strategies For A Global Economy  (1 vol., $110); Building National And Regional Innovation Systems  (1 vol., $110); Promoting New Telecom Infrastructures (1 vol., $135); Corporate social responsibility in the 21st century – debates, models and practices across government, law and business (1 vol., $60); Introduction to cost-benefit analysis – looking for reasonable shortcuts (1 vol., $115); The handbook of research on entrepreneurship in agriculture and rural development (1 vol., $195)  www.e-elgar.com
    From Bernan: Social security handbook 2010 – Overview of Social Security programs (1 vol., $60) www.bernan.com

    From: Plunkett Research: The next boom: What you absolutely, positively have to know about the world between now and 2025 (1 vol., $29.99) www.plunkettresearch.com

    Cool Sites: The Alternative View is a multilingual, language-learning platform to improve reading and comprehension  skills. Users can read an article in a foreign language, and view it side-by-side with their native language. When I tried it, I found several very interesting scientific articles. http://www.altview.net/

    Research Tips:  Need to do your own market research? Here are some books that might help. From Paramount Books: Refocusing focus groups (1 vol. $19.95); Custom survveys within your budget – Maximizing profits through effective online research design (1 vol., $29.95); Qualitative tips, tricks and trends – what every researcher should know (1 vol., $34.95); Opportunity screams – unlocking hearts and minds in today’s idea economy (1 vol., $24.95): “Customers want to be surprised, and to be proud that they are associated with you and your products. If customers believe you have their best interests at heart, they will be yours forever.” www.paramountbooks.com

    Subject Searching:
      Sometimes it is quicker and easier to use commercial databases.  Government and Politics: The Political Contact Suite from CQ Press contains “nearly 150,000 contacts, profiles, and biographies of the members and staff of Congress, the federal government, the judiciary... worldwide governments.”  See www.cqpress.com for more information.

    Historical dictionaries: Scarecrow Press publishes a wide assortment of historical dictionaries. Here are a few: Golf ($99); French Theater ($85); Japanese cinema ($95); The Catalans ($85); The Jews ($70) www.scarecrowpress.com

    Trade Show Notices and News: Learn how to maximize your trade show success with the blog trade-show-advisor.com. Find some tips, manage your schedule, receive direct notices and news through the RSS feed. www.trade-show-advisor.com (Courtesy of www.fita.org)

    ©2010 BALKIN Information Services
    Check out our blog: http://balkininfo.blogs.com/legal_marketing/.

  • 26-Nov-2010 11:07 AM | Steve Royal (Administrator)
    by Bob Lurz, Strategic Strength Consulting   

    What has RPCN accomplished in its first 20 years? How do we answer such a question? There are no RPCN buildings or monuments, no institutions that RPCN has founded, no legislation passed because of RPCN. So what have we done that we can be proud of?

    Mission: We’re an organization dedicated to serving its members. Our Mission (promise) is to provide members with opportunities for Networking, Learning, and Mutual Support. How well have we provided these opportunities? I believe our “monuments” are the people who have benefited in some way from their association with RPCN and its Mission.

    Members: Starting with about 10 founding members, we hit a membership high of 240 in the mid 1990s, when year-to-year membership turnover was about 40%. The average membership over many recent years has been between 100-120, with members coming from many different companies. Unfortunately, we don’t know the total number of “unique” members by name. Assuming an average of 100 members per year, then our total 20-year membership enrollment is 2000.
    Meetings: Friday meetings started with two per month, and grew to four in the mid-1990’s, with the Breakfast Club & Tech Group (now the Business and Technical Forums). As members and others sought information, explored consulting, started up and grew their business, RPCN directly touched the lives of about 18,000 attendees.
    The more than 800 Friday meetings have been the main RPCN benefits and opportunities “vehicles” for members and guests. Adding conferences and other meetings, makes about 900 meetings. Adding Board and Committee meetings brings the total to about 1500 RPCN meetings of one type or another. (Innumerable spin-off meetings like one-on-one, etc., greatly increase the “opportunity” totals).
    Opportunities: But, raw numbers are unimportant. Think about how 1500 RPCN Meetings have given us thousands of opportunities to:
    • Get to know each others’ aspirations for career, exploring, startup, and business.
    • Build useful business networks (beyond former “networks as employees”).
    • Explore what it takes to be an entrepreneur/consultant, and decide to do it (or that it’s not for me).
    • Learn basics, techniques and tips of how to start and run our business and be a great consultant.
    • Make presentations, facilitate, and participate at RPCN meetings, special events and conferences. (And, in the process, showcase our knowledge and expertise, and build trust among us).
    • Explain our business and benefits in 30-seconds or less.
    • Give each other referrals, recommendations, and testimonials.
    • Do business with each other.
    Also, because of RPCN, we’ve had many other opportunities to:
    • Write articles in the RPCN Newsletter.
    • Write pieces for the RPCN: Online Forums, Social Networking Groups, and Discussion List.
    • Lead and serve on RPCN Board, committees, projects.
    • Collaborate with other members on business projects.
    • Form “consulting alliances” to offer full-service consulting to clients.
    Delivering on the Promise

    We have accomplished and delivered on the RPCN Mission (and continue to do it). This is our twenty-year “living monument” to the consulting and business community.

    Bob Lurz, “The Strategy Navigator”, is Founder and Facilitator of RPCN Business Forum, and a Past President of RPCN. In his company, Strategic Strength Consulting, he helps leaders build strategies that focus their energy on achieving major goals.



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