Note from the President
RPCN as an organization rotates its President & VP annually [VP becomes Pres., Pres. becomes Past Pres., and a new VP is elected].
This means that June will be my last month as RPCN’s President. It has
been my pleasure to fill this role over that last year and help
contribute to the success of the organization.
It has been a unique year for sure, and the global pandemic created challenges that no one saw coming.
am proud to share the fact that RPCN did not stop due to the
shutdown... we moved our signature events and activities online, we
continuously adapted and added new events [like a monthly social],
we provided pro-bono consulting for small businesses who were impacted
by the pandemic, and our visibility and membership has spread and gone
the past year, RPCN also took the opportunity to take a step back, turn
our focus inward and strengthen our foundation. Our non-profit has been
refiled with the IRS as a 501(c)(3). A new Strategic Plan was created
by the members giving the Board of Directors a fresh focus. The Board
and its meetings were restructured and realigned to the new Strategic
Plan. Our EHC Team was engaged to help update RPCN’s Values Statement.
11 Committees were defined to take on and share the workload behinds the
scenes. Members are highly encouraged to get involved by joining, or offering to help, a committee!
redefined our alliances and are actively pursuing new alliances to
broaden RPCN’s visibility, reach, and impact into the Business
Community. We are also increasing the number of volunteer opportunities
for our members.
efforts (and many more) have strengthened our organization’s foundation
and prepares RPCN for future growth. They also provide an internal
structure where more members can get involved and contribute...
improving RPCN’s potential as a member run organization!
Ethical Consulting Ain’t Always Easy (Beware “Ethical Dilemmas”)
What should you do when your Code of Ethics lets you down? Some ethical choices are easy.
We pay our taxes, don’t lie, don’t knowingly break rules or laws, don’t cheat our clients, etc.
Our Codes of Ethics often contain statements regarding:
2. Knowing clients’ needs and matching our service to them.
3. Being qualified to fulfill clients’ needs.
5. Conflicts of interest
6. Reasonable fees agreed-to by clients (and no hidden fees).
7. Truth in advertising
But, what do you do when you face a situation that your Code of Ethics doesn’t cover?
Codes often provide only general guidance. We must decide what they
mean and how to apply them. It’s not always easy, especially in
“high-risk” situations. Consider this definition: “A dilemma is a
situation in which a difficult choice has to be made between two or more
alternatives, especially equally undesirable ones.” Real-life
situations can confront us with dilemmas where the “right” choice isn’t
obvious. They might threaten our well-being, security, livelihood, etc.
Here’s an example to test your ethical decision-making.
Consultant has a lucrative consulting project with Louise Leader, the
CEO of a large company. One day, John Employee approaches Jane: “I need
to privately discuss a company issue with you. Can we meet at Starbuck’s
at 6:00 this evening so I can get your thoughts about it?” Jane says:
“Okay, John. I’ll see you there.”
at Starbucks, Jane asks: “So what’s this all about?” In a low voice,
John says: “Louise Leader violates company policy. She doesn’t put major
projects out for competitive bids. She has awarded multi-million dollar
projects without bidding. In fact, she engaged you for your project in
goes on: “I really don’t know what to do or where to turn – I just had
to tell someone. I’m afraid I’ll lose my job if I blow the whistle. With
two kids in college, I really need the income. Jane, what do you think I
the ethical thing for Jane to do? Unfortunately, I don’t have the
“right” answer, so I’m asking you to think about how Jane might decide
(e.g. Should she tell John he’s on his own? Tell Louise about it? Ask
others for advice? Do nothing?, etc.) What are Jane’s risks? (Losing her
lucrative project? John losing his job? Damaging her reputation? etc.).
What should she do next? Not an easy decision is it? I welcome your
comments on how to decide.
Send them to me at email@example.com
Ways to enhance your creativity
is generally regarded as desirable, and something to be enhanced. With
this view in mind, below are some steps to help the development of your
creativity. Remember that creativity is not confined to the fine arts -
it can take many forms and solve many problems.
1. Insist on giving yourself daydreaming time. Schedule
it if necessary. During that time allow no shoulds or musts to intrude.
Give your mind this time to float freely, untethered to tasks. Do not
think of what you will be doing when this time is over. Allow yourself
to gaze out of the window, stare at the clouds, daydream.
2. Be curious. Ask why? How? How come? Don't accept easy answers if they don't make sense to you. Keep digging.
3. Ignore tradition. Just because something has always been done that way, or used for that purpose, doesn't mean things can't change.
a game with yourself--or with others--in trying to find the most uses
other than the obvious ones for every-day items like paperclips, bricks,
anything that comes to mind. Like most of these points, this will stretch and develop your creativity muscles. Feel free to get crazy with your answers.
5. Ask "What if?" Pick
one aspect of an ordinary situation and imagine what would change if
that one aspect were different. Follow this through in all its
6. Widen the range of material that you read. The
Queen of Hearts advised Alice to believe one impossible thing every day
before breakfast. It was good advice. Allow yourself to become immersed
in the worlds depicted by science fiction, history, authors from
different countries. Stretch your imagination by contemplating
impossible things and parallel universes.
7. Accept your initial ideas without judgment. Give
them time to grow and develop before you test them. Butterflies that
have just emerged from the chrysalis have wet, crumpled wings that are
easily damaged. Give ideas time to develop before you decide if they can
fly. The reason brainstorming has become such a standby when group
creativity is involved is that all criticism is put on hold during the
initial idea-generating phase. Allow yourself the same freedom.
8. Take risks. It
is okay to be wrong. By definition, to be creative you must consider
new, and therefore untested, ideas. Einstein said that he could have
ninety-nine ideas that were wrong before he got the one that was right.
9. Enjoy the PROCESS of creation. Do
not focus on the result. The secret and ecstasy of creating is being in
the flow, of losing yourself in the process. If you constantly break
the flow to check to how the end result will look to others, to ask
yourself, "Will it sell?" or "Will it win?" you will subvert the process
and possibly damage your creation.
10. Go ahead and DO IT! Don't
wait for the perfect moment - it probably won't arrive. Painters
paint, scrape the paint off and paint again. Writers write and delete.
They don't wait until they can do it perfectly before they start. You do
not need twelve sharpened pencils and perfect silence before you put
pen to paper. Remember that Shakespeare wrote in an age when the whole
family sat at the same table and shared the same oil lamp. It is
unlikely that he had a separate study or could wait until the family had
gone to bed in order to write. You CAN follow your muse.
—Diana Gardner Robinson, Ph.D.
Did you know? Finding the RPCN Newsletter
especially RPCN members, who reads the RPCN Newsletter, knows that not
only can they expect a professional production, but that a wealth of
information is available in every issue. We can thank Melanie Watson and
Diana Gardner Robinson for their efforts in publishing the newsletter
newsletter provides easy access to all upcoming forums, regular
presentations, special events, and articles that are truly meaningful to
consultants. Because the newsletter is 100% online, there are links to
every function for more details and Zoom registrations.
course, you already know this because you’re reading this newsletter
right now. However, have you ever thought about something you read in a
newsletter at a time when you were not reading it in an email? A feature
story, perhaps, an inspirational article by Bob Lurz, or even a “Did
You Know” column?
What to do? It turns out that the RPCN Newsletter is available at several places on our website. Here is where you can find it:
On the RPCN Home page under Recent News, there is an image with a
picture of a phone with text on it directing you to the most current
newsletter. Click anywhere on the image and the newsletter will display.
2. Click on News on the main menu and it will take you to a page which lists the current plus the previous five newsletters.
Hover over News and you will find a sub-menu, the first of which is
Newsletters. Hover over that and you will see not only the current
newsletter, but the previousthirteen newsletters. Click on your choice.
the next time you want to know something that you remember was in an
RPCN Newsletter, you can easily find the issue you need.
Watch the introductory video here.
To listen to an RBJ podcast in which RPCN's David Powe and Laurie Enos talk about our great organization, click here.
Upcoming RPCN Events
Visit the RPCN website for a list of all upcoming events.
Friday, June 4, 2021
8:00 - 9:30 a.m.
Members Only Meeting
Presented by Frank Crombe
Wednesday, June 9, 2021
3:00 - 5:00 p.m.
Marketing by the Numbers
Presented by Laurie Enos
Friday, June 11, 2021
8:00 - 9:30 a.m.
EHC Lunch N Learn
Facilitated by Dave Bassett
Thursday, June 17, 2021
11:30 a.m. - 1:00 p.m.
Friday, June 18, 2021
8:00 - 9:30 a.m.
RPCN Board Meeting
Everyone is welcome to attend.
Friday, June 18, 2021
10:00 - 11:30 a.m.
Prioritizing... It's About Time
Presented by Cindi Crowley
Friday, June 25, 2021
8:00 - 9:30 a.m.
RPCN member Tom Fecteau is hosting two events in June. The first will be on Monday, June 7th
at 3:00PM EDT as part of The Monday Advantage for Owners and Leaders
forum, titled: Preparing Your Key Employees For Management - Stop
Assuming It's A Natural Talent. You can register via MEETUP at The-Monday-Advantage-for-Owners-Leaders-and-Managers
On Monday, June 21st
at 8:30AM EDT, Tom is hosting a session titled Networking Or
Not-Working? How To Generate More Leads From Your Non-Client
Relationships. This event is part of The Monday Advantage for
Entrepreneurs forum. You can register for this via MEETUP at The-Monday-Advantage-for-Entrepreneurs
For any additional questions, you can reach Tom at here or at www.epicventuesgroup.net.
exciting moment for RPCN’s Lawrence Berger… When visiting Barnes &
Noble’s RIT store recently he discovered that they had sold every one of
the 25 copies of his recent book of poetry that they had purchased!
In case you haven’t heard of his book “Just Add Words” check out more information about this Instant Poetry volume at:
Enhancing Human Capital
Lunch & Learn Updates
Upcoming April Meeting - Sharpening the Saw
join us for the next installment of RPCN’s EHC virtual Lunch –n- Learn
on Thursday June 17 at 11:30 AM via Zoom meeting. We will discuss
building trust with Stephen Covey’s “Seven Habits,” focusing
specifically on “Sharpening the Saw,” the Seventh habit.
all know that trust is critical in well-functioning teams (whether the
teams be internal within a single company or external including clients,
suppliers, or partners. We will discuss how, through a continual
process of self-renewal and honing the “seven habits” we can build trust
and how we can use that trust to positively script ourselves and others
and put ourselves on an upward spiral of growth, change, and continuous
To get more information about EHC, please contact the EHC team at EHC@rochesterconsultants.org or
come join us on June 17 at 11:30 via Zoom. The meeting is open to
members and non-members alike, but please register as it will help us
with logistics of organizing the Zoom meeting.
May Meeting Recap - Management Philosophies
In May’s EHC Lunch-n-Learn we discussed “Management Philosophies”. We
defined what a management philosophy is and talked about why managers
create them. We took a list of common philosophies and discussed the
pros & cons of each. Then we went through a list of different
management styles and talked about how they get combined in various ways
to create a philosophy. We ended the session with an open discussion.
The session was lead by Devin K. Floyd, President of RPCN and President
RPCN welcomes the following new members:
Not an RPCN member? You can join RPCN now to receive great benefits,
including free admission to RPCN presentations, a listing in the RPCN
Member Directory, and discounts to RPCN events. Click here for more information on joining RPCN.
Program Ad Sheets
At every RPCN meeting, and at our events and tradeshow booths, RPCN distributes the Program Ad sheets.
are inexpensive and support RPCN. The cost for members to advertise is
$20 for 2 months. For non-members, the cost is $40 for 2 months. The
deadline to get your ad included in the July/August 2021 calendar ad
sheet is June 18, 2021. Sign up for your ad here.
We want your news!
The RPCN newsletter welcomes news, success stories, tips, resources,
events and other items that would be of broad interest to consultants.
Submit a newsletter item to firstname.lastname@example.org for
Melanie Watson, Publisher
Diana Robinson, Copyeditor
The deadline for submitting material for our next newsletter is the 21st of this month.