If You're So Smart, Why Does So Much Go Awry? 

Presenter: Judy Shenouda

As consultants, you’re the expert. Yet, in spite of your best intentions, knowledge, and skill, there’s still room for error when interacting with clients who do not have your expertise.

In this session, Judy Shenouda will share what she has learned about the expert-novice chasm and how it affects decision-making and problem-solving to the detriment of positive outcomes.

Location: Online using Zoom