As RPCN assists consultants in becoming more client-centered, this workshop will describe a new tool for consultants to engage small businesses and the non-profit sector. Called a "business solutions forum", this tool provides volunteer assistance that can help raise your profile and RPCN among small business and non-profit executives.
You can prepare for this discussion by learning more about being customer-centered. Read "Part 2: You Say You Want a Revolution" of the new book Customer 3D by Bill Self. A link to a free copy of the book is included here: www.customer3d.com/friends . The book is available free in electronic form until August 10.
In order to promote a professional atmosphere, attire is business casual for all attendees.
Get directions to the Brighton Town Hall.