As reported by Steve Royal

• What are the advantages of the Chrome browser over Explorer or Firefox?
• Why does Office 2010 refuse to start after installation?
• Why can't I make sub-level folders in Gmail?
• Why can't I receive meeting confirmations when using the Google calendar function and Gmail?
• What operational changes should I be aware of when upgrading from Office 2003 to Office 2010?
• How can I get rid of an annoying side-panel in Word 2003?
• Why do I have to use an analog phone line for use with my 56K modem?
• How do I tell whether my phone line is analog or digital?
• What should I do if I can't find the WiFi Internet signal that is supposed to be there?
• Why am I blocked out of LinkedIn at work?
• How can I use Facebook for my business?
• What are some options to my Blackberry smartphone?
• How do Microsoft Office and Open Office compare?
• Why has my download speed suddenly decreased dramatically?
• Do bookmarks work in Word?

If you have a technical question or just want to learn and have fun, you can attend the next Technical Forum on February 4, 2011. See Events for details.

As reported by Bob Lurz

• What holiday gifts are appropriate for the people in my office area?
• Are electronic holiday cards appropriate for my clients?
• Can I personalize Christmas letters in Outlook?
• What are some good ways to facilitate international communications?
• What kind of disclaimer should I put in proposals in case I can’t find the information for my clients?
• What kind of business statistics will help drive my business?
• How do I calculate percentages fory information?
• Is it a common practice to provide intial consultations for free?
• How do I deal with cultural transformation?
• How do I develop my true competitive advantage?

As reported by Steve Royal

• Why does Windows 7 choose not to back up one particular file?   
• Why won’t my FAX machine connect to its destination properly?
• Why does a new page in Word start with the cursor half-way down the page?
• Why won’t my computer send email or install upgrades?
• How should I prepare my netbook for a trip?
• Can I put my regular Skype account on my netbook?
• Should I replace my old printer and, if so, with what?
• Hint: Barnes & Noble is selling a cool e-reader called a “Nook.”
• Hint: Radio Shack will give you money for your old cell phone.
• What is Norton Anti-Virus for Netbooks?
• How can consultants us social media to increase business?
• Where can I find a person to create a theme for my web site in Drupal?
• Is anyone having trouble recommending people in LinkedIn?

As reported by Barbara Moore

• How do you get introductions via LinkedIn?
• What social media do larger companies use the most?
• How do you link your blog to Twitter, LinkedIn and Facebook?
• How do I move my personal Facebook page to a business Facebook page?
• Do I want a business Facebook page?
• How does the guest speaker (Lynn Dessert) keep up with her profession and get ideas for blogging?
• Question for Lynn Dessert: Do you cross pollinate with other bloggers and your competitors?
• What are some of the nightmare stories about using social media?
• How do you separate business and personal on social media?
• Does using more social media invite more spam?

As reported by Bob Lurz

• With what organizations might RPCN form alliances?
• What is Pay Pal’s policy on refunds?
• How can I reach a client who owes me money when he has “disappeared”?
• Where can I find a staff person to replace one who is leaving?
• Has anyone published an article or press release and seen an effect on their business?
• What type of insurance do I need and where can I get it?
• How does bank credit for your business affect your personal finances?
• Should RPCN members doing business with other members be promoted?
• What is the process for refining a business plan?
• How do I merge paper records with electronic records for record retention purposes?
• What are the standard writing styles on a computer?

As reported by Steve Royal

• What should I do if I can’t understand a customer service representative?
• Why doesn’t my Windows 7 screen open properly?
• Is there an email archive location in Gmail?
• Why can’t I upgrade my “Neat Receipts” program to a Windows 7 version?
• Why isn’t my monitor showing two displays like it should?
• Does Kindle come with a web browser?
• Why is Norton blocking my reply emails?        
• Where can I get tips for writing and publishing a newsletter?
• What do I do if Gmail sends a note that an email couldn’t be sent, but doesn’t say which email or why it didn’t go through?
• Why won’t PDF attachments open in my computer?
• Hint--watch out when sending .xlsx (Excel) or .docx (Word) files to people with older versions of Microsoft Office!          
• Is there a free web site where I can look up reverse phone numbers?     
• How can I get Mailwasher PRO to use more than one email address?
• What is the “Minimize” page that pops up on my computer?
• How do I set up Skype?
• Why won’t my optical mouse work on the mousepad I am currently using?
  

As reported by Barbara Moore

• How can I selectively ignore tweets?
• What do people think about the new Twitter look?
• Once I have a big list, what do I do with it?
• What is the best use of social media in a business setting?
• How do all these social media tools promote your business?
• Why is it essential to use social media?
• Is it worth spending money on social media?
• What are effective marketing strategies that will cut through all the clutter and noise of social media?
• What is the difference between using social media in a business to business context than in a business to consumer context?

As reported by Bob Lurz

• What should the balance be between marketing yourself and marketing using a Web site?
• Should I use a credit card for my business expenses just to establish a good credit rating?
• How do I figure out the financials of my business plan and also maintain confidentiality?
• Where can I find a business manager (contractor) for my business?
• What type or form should my business be?
• How can I find the decision-maker in a company?
• As a consultant, what sort of infrastructure should I have?
• Should I have a home office or a virtual office?
• How can I find professional recommendations?
• As a consultant, do I need to charge sales tax for my services?

As reported by Steve Royal

• What are some alternatives to Windows Live in Windows 7?
• How can I tell if my desktop computer has really been in sleep mode?
• Where can I get a pocket organizer? How can I turn off Twitter feeds to other sites?
• How can I retrieve a deleted distribution list in Outlook?
• How do I delete old e-mail addresses?
• How do I print an alphabetical list of names without including everyone?
• Why won't the signature feature work in Windows Live?
• How can I put a Gmail icon on my desktop?
• Why won't my HP printer print on both sides in Office 2010?
• Can I sync my Gmail calendar with Outlook?
• How do I delete temporary files in Vista (or Windows 7)?
• How do I perform a mail merge from an Excel document?
• Should I put information about my new job on my LinkedIn profile?
• Why do contacts go to the wrong address book?
• How do I delete sent mail?
  

As reported by Bob Lurz

You have to attend the Business Forum to get the answers to questions like those asked at the April session:

• Of what value are lists of companies?
• How do I get started in consulting?
• What messages should I leave on voicemail to entice the prospect to call back?
• What is the most effective way to advertise?
• How do I collaborate with someone else?
• Can you make money on the Internet?
• How do I develop an appropriate fee structure?
• How much value are Internet forums?